Business Disclaimer and Return Policy

Nature of Handmade Items

Each of our custom items is handmade, so slight natural variations may occur.

Laser Engraving Assurance

At BushTX Co, items eligible for laser engraving are rigorously tested to determine the best settings for superior results.

Surcharge for External Items

A surcharge will be applied to items not originally purchased from BushTX Co that require engraving, as re-calibration of settings may be necessary. Please note, BushTX Co is not responsible for any damage to items not bought from our store.

Rush Order Fee

A $15 rush fee will be applied to all orders requested within 24 hours of purchase to accommodate expedited processing. Please note that the fee may vary depending on the order, and some exclusions may apply.

Turnaround Time

Turnaround time varies based on the quantity and complexity of the order, but it generally takes between 3 to 5 business days.

Custom Design Fee

Orders with intricate custom designs will be subject to a design fee that reflects the level of creative effort required. Please note that the fee may vary depending on the complexity of design.

Quality Disclosure

BushTX Co isn’t responsible for the quality or any defects in merchandise purchased from third-party vendors for resale. We encourage you to inspect your products carefully upon purchase to ensure they meet your standards.

Refunds & Exchanges

No refunds, exchanges, or returns will be provided for items, including store merchandise and custom orders.

We appreciate your business

Thank you for choosing BushTX Co! By understanding and following these policies, you help us ensure the highest standards of quality and craftsmanship.
Contact us at team@bushtx.com for questions related to refunds and returns.